Quality Program Manager / Process Consultant
Infosys
May 2024 - Present | Hyderabad, Telangana
- Lead Hackathons, conduct VSM's, and identify opportunities (AI, Lean & Automation).
- Act as a Change Mentor & SME for the Projects, guiding PM's / Delivery Heads on improvements.
- Lead Opportunities from Diagnostic phase to Implementation phase (Waterfall & Agile methodologies).
Business Analyst & Operations Lead
Cognizant
Sept 2021 - May 2025 (4 years, 7 months total) | Hyderabad, Telangana
- Developed and implemented labeling strategies to ensure compliance and efficiency.
- Analyzed business needs and translated them into functional specifications.
- Involved in RCA, policy changes, tool improvements, and SOP Documents.
- Prior roles include Operations Team Lead and Process Specialist - Lead.
Software Quality Operations (Senior Associate)
Wipro Limited
Nov 2018 - Sept 2021 (2 years, 11 months total) | Greater Hyderabad Area
- Trained ADV ML algorithms to take appropriate decisions based on the scenario.
- Specialized in **LiDAR Semantic Segmentation** and Multi-Sensor data.
- Engaged in AI & ML projects which helped train the algorithm.
System Manager
Globus Informatics India Private Ltd
Oct 2015 - Nov 2018 (3 years 2 months) | Hyderabad Area
- Developed and executed multiple vendor partnerships for a single operation.
- Experience leading outsourcing engagements and bringing operations to commercialization.
- Experienced with RFQ, RFP, SOWs and creating contracts.
Trust & Safety Content Analyst
GlobalLogic
September 2014 - October 2015 (1 year 2 months) | Hyderabad Area